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Frequently Asked Questions

We offer free shipping on orders over ₹999. Standard delivery takes 3-5 business days. Express delivery (1-2 days) is available at checkout.

Once your order ships, you'll receive an email with a tracking number. You can also view your order status in the My Orders section after logging in.

We accept returns of unused items in original condition within 7 days of delivery. Initiate a return from your Orders page or contact our support team.

We accept all major credit/debit cards (Visa, Mastercard, Amex), UPI, Net Banking, and Wallets via Stripe's secure payment gateway.

Absolutely. All payments are processed through Stripe, which is PCI DSS Level 1 certified — the highest level of payment security.

You can reach us via the Contact page, email raut.hit2024@gmail.com, or call +91 8597 583529. We respond within 24 hours.

Orders can be modified or cancelled within 1 hour of placement. After that, the order enters processing and cannot be changed.