Legal
Last updated: October 2024
At Lizz Shop, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
We collect information you provide when creating an account, placing an order, or contacting us — including your name, email address, shipping address, and payment details. We also collect usage data such as pages visited and products viewed to improve your experience.
Your information is used to process and fulfill orders, send order confirmations and shipping updates, provide customer support, improve our website and services, and send promotional emails (only if you opt in). We never sell your personal data to third parties.
All payments are processed through Stripe, a PCI DSS Level 1 certified payment processor. We do not store your card details on our servers. Your payment information is encrypted and handled securely by Stripe.
We use cookies to maintain your session, remember your cart, and analyze website traffic. You can disable cookies in your browser settings, but some features of the website may not function properly.
We share your data only with trusted service providers necessary to operate our business — including Stripe (payments), Clerk (authentication), MongoDB (database), and Resend (email). All partners are bound by strict data protection agreements.
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at raut.hit2024@gmail.com. We will respond within 30 days.
We retain your personal data for as long as your account is active or as needed to provide services. Order data is retained for 7 years for legal and accounting purposes.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.
For any privacy-related questions or concerns, email raut.hit2024@gmail.com or write to Krishnendu Raut, Deulbarh, Marishda, Purba Medinipur, 721427, India.